Delivery, Setup, Pack Down and Pickup
We can deliver, setup, pack down and collect. We do all the work.
Delivery and Pickup
We can deliver and pick up to and from your door.
Collect
Collect and return from and to our Buderim office.
We can deliver, setup, pack down and collect. We do all the work.
We can deliver and pick up to and from your door.
Collect and return from and to our Buderim office.
By hiring items from Allstar Weddings, Parties and Events, you agree to the following terms and conditions.
These terms apply to all hire items and services provided.
Standard hire period for eligible items is 1 night (pick up one day and return the next day) or weekend hire (pick up Friday and return Monday) or as otherwise agreed.
All items must be returned by the agreed return date unless prior arrangements have been made.
Late returns may incur additional hire fees.
Smaller items may be available for customer pick-up and return.
Larger items and selected pieces are delivery only.
Some items will be compulsory for us to setup and pack down and will be included in the hire price.
Delivery fees are not included in the hire price and will be quoted separately based on location and logistics.
Customers must ensure clear access and flat hard pathways for delivery and collection, all deliveries are to the front door and is no longer than 10m from parking location.
Setup and pack down is not included in the hire price, except where it is a compulsory and will be quoted separately based on location and logistics.
To secure your booking, a 50% non-refundable deposit is required within 14 days of invoice issuance.
The remaining balance is due no later than 30 days prior to your event date.
If payment is not received by the due dates, we reserve the right to cancel the booking.
All payments must be made by credit card or bank transfer unless otherwise agreed.
A $100 refundable security deposit is required for all hires.
This deposit is held to ensure items are returned on time and in the same condition.
The deposit will be refunded after items are returned, inspected, and confirmed to be in satisfactory condition.
All items must be returned in the same condition as they were provided. Items must be clean, undamaged, and complete.
Any damage, excessive cleaning required, or missing items will result in repair/replacement costs being deducted from the deposit.
Additional charges may apply if costs exceed the deposit amount.
The hirer is responsible for all items from the time of collection/delivery until they are returned or collected.
Items must be handled with care and used only for their intended purpose.
Items must not be left exposed to weather conditions that may cause damage.
In the event of loss, theft, or damage, the hirer agrees to cover the full replacement or repair cost of the item(s).
Costs will be deducted from the security deposit, with any remaining balance payable by the hirer.
If cancellation occurs more than 30 days prior to the event date, a full refund will be provided.
If cancellation occurs within 30 days but more than 14 days prior to the event date, a 50% refund will be provided.
Cancellations made within 14 days of the event are non-refundable.
Any refunds will exclude non-recoverable costs already incurred (if applicable).
Allstar Weddings, Parties and Events is not liable for any injury, loss, or damage arising from the use or misuse of hired items.
The hirer assumes full responsibility for ensuring items are used safely.
By proceeding with a booking, the hirer acknowledges and agrees to these terms and conditions in full.